Which of the following is synonymous with workspecialization? A. Division of labor B. Job discrimina


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Which of the following is synonymous with workspecialization?
A. Division of labor
B. Job discrimination
C. Chain of command
D. Job preference
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Question 2 of 20
5.0 Points
What is a strength of a simple structure?
A. Employees are grouped with others who have similar tasks.
B. Power and authority are widely distributed.
C. Accountability is clear.
D. There are cost-saving advantages from specialization.
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Question 3 of 20
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Larger organizations tend to have __________ than smallerorganizations.
A. more specialization
B. less departmentalization
C. less centralization
D. fewer rules and regulations
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uestion 4 of 20
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A media company that has separate, autonomous companies for movies,TV, Internet, and print journalism is most likely a __________structure.
A. divisional
B. functional
C. simple
D. matrix
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uestion 5 of 20
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The line of authority that extends from the upper levels ofmanagement to the lowest levels of the organization is termedthe:
A. chain of responsibility.
B. unity of command.
C. staff authority.
D. chain of command.
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Question 6 of 20
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This is a key characteristic in an organization with a functionalstructure.
A. adaptability
B. departmentalization
C. flexibility
D. little specialization
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uestion 7 of 20
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Looking for ways to make their organization more flexible andinnovative, today’s managers may choose this kind of structure.
A. Simple
B. Divisional
C. Functional
D. Team
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Question 8 of 20
5.0 Points
Which of the following statements is true?
A. Power is a right.
B. Authority is one’s ability to influence decisions.
C. Authority is a right.
D. Both power and authority are rights.
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Question 9 of 20
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Functional departmentalization groups jobs by:
A. tasks they perform.
B. territories they serve.
C. products or services they manufacture or produce.
D. type of customer they serve.
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Question 10 of 20
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__________ prevents a single employee from getting conflictingorders from two different superiors.
A. Line authority
B. Unity of command
C. Staff authority
D. Chain of command
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Question 11 of 20
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A __________ subcontracts part of a project to outsidesuppliers.
A. virtual organization
B. boundary organization
C. matrix structure
D. network organization
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Question 12 of 20
5.0 Points
A learning organization develops the capability to:
A. add new training programs to keep employees up to date.
B. accept the conventional wisdom of the industry.
C. continuously learn, adapt, and change.
D. attract new employees who have special knowledge.
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uestion 13 of 20
5.0 Points
Global competition forces firms to:
A. become lean, fast, and flexible.
B. build up enormous cash reserves.
C. think locally.
D. become more hierarchical.
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uestion 14 of 20
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State motor vehicle offices usually use this kind ofdepartmentalization.
A. Product
B. Functional
C. Customer
D. Process
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uestion 15 of 20
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A(n) __________ organization has a high degree of specialization,formalization, and centralization.
A. organic
B. horizontal
C. learning
D. mechanistic
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Question 16 of 20
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Avoiding redundancy is a strength of which structure?
A. simple
B. divisional
C. functional
D. corporate
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uestion 17 of 20
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Organizational learning can’t take place without:
A. complete privacy for employees.
B. a clear chain of command.
C. a shared vision of the future.
D. a stable structure or hierarchy.
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uestion 18 of 20
5.0 Points
Strategy, size, technology, and the degree of uncertainty in theenvironment together make up what are called:
A. contingency variables.
B. control factors.
C. structure variables.
D. probable factors.
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uestion 19 of 20
5.0 Points
Organizational design requires a manager to:
A. organize groups within an organization.
B. change the culture of an organization.
C. change or develop the structure of an organization.
D. change the logo of an organization.
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stion 20 of 20
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As represented in a power cone, power is based on:
A. vertical position only.
B. horizontal position only.
C. distance from the center only.
D. vertical position and distance from the center.
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estion 1 of 20
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This is the most important factor in determining how much pay anemployee receives.
A. Education level
B. Experience
C. The type of job the employee has
D. The amount of time and effort the employee puts into the job
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uestion 2 of 20
5.0 Points
Which method of reducing resistance to change is most likely tobackfire on the manager who uses it?
A. Education and communication
B. Negotiation
C. Participation
D. Manipulation
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Question 3 of 20
5.0 Points
The first three activities of the human resource management (HRM)process are about:
A. recruiting.
B. planning.
C. training.
D. downsizing.
Question 4 of 20
5.0 Points
What do the written essay, critical incidents, graphic ratingscales, and BARS evaluation methods have in common?
A. They compare individuals against standards.
B. They are multiperson comparisons.
C. They compare one employee to his or her peers.
D. They rank employees by performance.
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Question 5 of 20
5.0 Points
According to the EEOC, sexual harassment is __________ that createsa hostile environment, interferes with a person’s work ordiminishes the person’s employment opportunities.
A. any speech
B. any unwanted or unsolicited speech or physical conduct
C. any speech of a sexual nature
D. any speech or physical conduct of a sexual nature
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Question 6 of 20
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__________ variables are thought to promote innovation.
A. Structural, cultural, and human resource
B. Organic, cultural, and tolerant
C. Structural, ambiguous, and tolerant
D. Cultural, ambiguous, and tolerant
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uestion 7 of 20
5.0 Points
Which of the following steps in the creativity process may takeyears before the idea finally “gels” and the next step occurs?
A. Perception
B. Incubation
C. Inspiration
D. Innovation
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estion 8 of 20
5.0 Points
An actor on stage getting “up” for a performance is an example ofwhich of the following?
A. A negative aspect of stress
B. A positive aspect of stress
C. A condition not related to stress
D. Both a positive and a negative aspect of stress
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uestion 9 of 20
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__________ refers to the ability to combine ideas in a unique wayor to make unusual associations between ideas.
A. Innovation
B. Imagination
C. Creativity
D. Open-minded thinking
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Question 10 of 20
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The last steps of the HRM process deal with:
A. performance and compensation.
B. training and compensation.
C. compensation only.
D. skills.
Question 11 of 20
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Kurt Lewin’s “calm waters” metaphor sees change as:
A. an unusual event.
B. the natural state of things.
C. unfortunate.
D. avoidable.
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stion 12 of 20
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The Americans with Disabilities Act is an example of which of thefollowing forms of environmental change?
A. Internal
B. Technology
C. Government laws and regulations
D. Labor markets
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stion 13 of 20
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An accept error occurs when an applicant:
A. who is hired performs poorly on the job.
B. who is not hired would have performed well on the job.
C. who is not hired is hired by another firm.
D. who is hired performs adequately on the job.
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estion 14 of 20
5.0 Points
A major criticism of workplace spirituality is whether:
A. individuals have the right to discuss religion in theworkplace.
B. organizations have the right to impose spiritual values onemployees.
C. a spiritual organization can engage in making profits.
D. workplace spirituality decreases productivity.
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estion 15 of 20
5.0 Points
If several efforts between a manager and an employee for reducingresistance to change fail to allay employee fears, a manager mighttake him- or herself out of the process and try this.
A. Facilitation and support
B. Negotiation between parties
C. Manipulation
D. Participation
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estion 16 of 20
5.0 Points
An employee’s blood pressure rises, indicating a(n) __________symptom of stress.
A. psychological
B. behavioral
C. emotional
D. physical
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estion 17 of 20
5.0 Points
Which multiperson employee evaluation method allows for two or moreemployees to get the same rating?
A. Group-order ranking
B. Individual ranking
C. Paired comparison
D. 360-degree feedback
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stion 18 of 20
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__________ actively support innovation and every step of theprocess that leads to innovative ideas.
A. Idea champions
B. Idea managers
C. All managers
D. Champion managers
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estion 19 of 20
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A job specification is:
A. a list of job qualifications only.
B. a detailed description of the job.
C. the description of a job that is used by an employmentagency.
D. usually several pages in length.
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stion 20 of 20
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Which form of on-the-job training might have a trainee working witha single mentor from the organization?
A. Vestibule training
B. Simulation exercises
C. Understudy assignments
D. Job rotation
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