VeTel Ltd is a well-established industrial cleaning company with a turnover of approximately £30m. The company has 15 regional offices throughout the UK and its head office is in Beverley.
Five days ago, the company’s head office suffered severe fire and the IT services and facilities department is completely destroyed. The cause of the fire has yet to be determined, but deliberate sabotage is not suspected.
The company has activated its DCRP (last reviewed six months ago) and is currently at the qualification stage of recovery.
Define and explain the main stages and contents of a DCRP and, making whatever assumptions you believe necessary, comment on VeTel Ltd’s progress so far in recovering from the severe fire.