Below is the question and student rsponse. Reply to the students response in 150 words
In its advertising, Ford Motor Company says “Quality is Job One.” Ford is indicating that good quality is the most important consideration for its customers. This would include customer satisfaction on delivery dates and specific areas of car performance, including properly closing doors, and defect rates. Explain how Activity Based Costing can help supply this information to Ford’s management
As this case mentioned, if there are too many cars have brought into the dealerships for closing door issues, that means activities related to the doors have to be monitored closely. And the costs of fixing these issues should be summited to the management to review and make further decisions on how to improve Ford’s products.